Dynamics 365 Interview Questions

Prospective Dynamics 365 Interview question and answers for CRM

Q1.   Does Web API called using javascript would work from outlook in offline mode?

A1. Yes it will work but in Dynamics 365 only and not in 2016 sp1 and before. The context.getClientUrl function automatically redirects requests to the local version of the service when Dynamics 365 for Outlook is offline.

Q2. Can we create a lookup field using Web API?

A2. Dynamics 365 allows creating it.

Q3. What is Data Export Service and what is its scope.

A3. The ability to replicate Dynamics 365 data to an external SQL database provides a lot of flexibility for generating reports. Data Export is an add-on service made available as a Microsoft Dynamics 365 (online) solution that adds the ability to replicate Dynamics 365 (online) data to a Microsoft Azure SQL Database store in a customer-owned Microsoft Azure subscription. The supported target destinations are Microsoft Azure SQL Database and Microsoft Azure SQL Server on Microsoft Azure virtual machines. Data Export intelligently synchronizes the entire Dynamics 365 schema and data initially and thereafter synchronizes on a continuous basis as changes occur (delta changes) in the Microsoft Dynamics 365 (online) system. It can only transfer data from CRM online to Azure SQL or Azure VM.

https://technet.microsoft.com/library/a70feedc-12b9-4a2d-baf0-f489cdcc177d.

Q4. What is the use of Xrm.Mobile.offline?

     

A4. Xrm.Mobile.offline namespace is used to create, retrieve, update and delete records in Dynamics 365 for phones and Dynamics 365 for tablets while working in the offline mode. These new client APIs will work only if you are in the offline mode and for entities that are enabled for mobile offline synchronization.

Q5. What are editable grids and can it be used as subgrids?

        

Q6. What are editable grid events?

A6. Editable Grid events are:         

• ·         OnRecordSelect

• ·         OnChange

• ·         OnSave

Q7. What is Server-to-server authentication?

A7. Use server-to-server (S2S) authentication to securely and seamlessly communicate with Microsoft Dynamics 365 (online & on-premises) with your web applications and services. S2S authentication means you don’t need to use a paid Dynamics 365 user license when you connect to Dynamics 365 tenants. There is no license fee for the special application user account you will use with S2S authentication. With S2S authentication a special Dynamics 365 unlicensed application user account is created and includes information about your application registered with Azure Active Directory (Azure AD). Rather than user credentials, the application is authenticated based on an application user identified by an Azure AD Object ID value which is stored in the Dynamics 365 user record. The Dynamics 365 application user is associated with a security role which controls the kinds of data and operations the application is allowed to perform.

Q8. What is a task flow and how it can be used?

A8. You can also design a type of business process flow called a task flow in Dynamics 365 for phones or Dynamics 365 for tablets based on common tasks your users perform. For example, if they need to regularly perform a series of follow-up steps after client meetings, create a task flow. When users tap the new task in their mobile app, it will lead them through from start to finish so they don't forget an important step.

MS CRM 2016 SP1 Interview Questions

61. What are new features introduced in MS CRM 2016?

62. What are new features introduced in MS CRM 2016 Service Pack 1 ?

63. What is Interactive Service Hub?

64. What is Project Service and what it can be used for?

65. What is Field One and for type of organizations it will be beneficial?

66. Which web service is now used in MS CRM 2016 for making OData calls?

67. Business rules execute first or JavaScript?

68. Plugins execute first or Workflow?

69. Real-time workflows execute first or Synchronous Plugins?

70. What are interactive dashboards?

71. What support has been added to MS CRM 2016 for Feedback and Rating?

72. Any feature which helps in organizing and categorizing the entity records?

73. Can SLA be applied to custom entities?

74. What is pre-requisite for integration of OneDrive with MS CRM?

75. How can we navigate to Interactive Service Hub in MS CRM?

76. How can we add email signatures to MS CRM?

77. Using themes feature can we change the color of mandatory fields in MS CRM?

78. Can we using MS CRM mobile app in offline mode?

79. What is Hybrid server side sync introduced in MS CRM 2016?

80. Difference between getcontrol and getattribute method?

81. What is MS Social listening?

82. What is MDM and how it is different from MS CRM marketing module?

83. How can we conduct surveys using MS CRM?

84. What is In-app guidance and how it can increase user adoption?

85. How to change business rule configuration to make it work server side from client side?

86. What criteria one has to fulfill to get an online sandbox organization along with production instance?

87. What is AdxStudio?

88. How to financial calendar in MS CRM?

89. Can the direction of sync of fields for outlook integration can be changed?

90. Can custom fields be synced with outlook?

MS CRM 2013 Interview Questions Part2

      MS CRM 2013 Question for Interview (31-60)

      The question for MS CRM Interview are:

31. Difference b/w out of box wizard reports and custom reports using BIDS.
32. What is plugin profiler.
33. How to debug plugin in MS CRM Online.
34. Types of Relationships.
35. Behaviors in Relationships.
36. What is Quick View and Quick Create forms?
37. What is the difference picklist and Lookup.
38. What is difference b/w system and personal dashboards.
39. How to debug a custom workflow.
40. How to configure sitemap based on security role.
41. What is the difference b/w early bound and late bound.
42. Difference b/w database structure in MS CRM 2011 and MS CRM 2013.
43. Difference in performance b/w Fetch XML and QueryExpression.
44. Can Fetch XML be used in application apart from MS CRM.
45. What is the Link entity and give 2 examples where we can use it.
46. What is the minimum version of SQL Server that is required for installing MS CRM.
47. What is CRM monitoring service.
48. What is IFD and why it is used.
49. How to configure IFD.
50. How to create an entity
51. Can we create a custom activity?
52. How can we create a custom activity?
53. Can we change the datatype of the fields?
54. How many types of services are there available in MS CRM and name them?
55. What is SOAP?
56. What is REST?
57. Difference b/w REST and SOAP? In which scenario which service should be used?
58. Difference b/w fetch xml and SQL Reports?
59. Describe the isolation mode available?
60. What locations are available for registering an assembly? Which one is used in which scenario?

Will be adding new question in the upcoming post, see you soon.....

MS CRM 2013 Interview Questions Part1

MS CRM 2013 Question for Interview (1-30)

The question for MS CRM Interview are:

1. What are new features in MS CRM 2013?
2. What are access teams?
3. How do business unit and security roles define the security structure of MS CRM?
4. What is the difference b/w Workflow and Plugin w.r.t MS CRM 2013?
5. What is the difference b/w async workflow and async plugin and which one is beneficial in  which scenario?
6. Define stages of Plugins
7. Give example where each stage will be used.
8. What is the use of Announcements and how are they used in MS CRM 2013.
9. What is the difference b/w secure and unsecured configuration?
10. Difference b/w CRM Onpremise and CRM Online.?
11. Can we set the enable\disable rule on the deactivate button. How. Is it possible using Ribbon Workbench.
12. Do plugins have output parameters?
13. How can we increase the width of the field in a section.
14. What is Auditing.
15. How to implement auditing in MS CRM.
16. How the deletion of records work in MS CRM.
17. How to share data b/w plugins.
18. Difference b/w Business Rules and Business Process.
19. What is field security.
20. What will happen if field security is applied to a field and no one is added to the field sec profile.
21. What are connections? Give 2 example where you have used connections.
22. What are preImage and postImage in Plugins.
23. Do we have post and pre-images in code activity.
24. What is SLA and timer.
25. What are actions and how they are used in MS CRM 2013.
26. What is the toughest plugin you have ever written?
27. What is CRM and why it is used.
28. What are CRM modules.
29. What is Iplugin and why it is used.
30. Difference b/w Managed and UnManaged Solution and which one is better.

Will be adding new question in the upcoming post, see you soon.....